Operating since 1970, Grosvenor Casino, now owned by The Rank Group, has more than 50 walk-in casinos throughout the UK. Since taking over the Gala Coral Group in 2013, purchasing 19 of their land-based casinos, Grosvenor has become the biggest name in the market.
As with many of their competitors, they have branched out into the world of online gambling and casinos, but have entered the marketplace with some established and considerable financial weight behind them. Here, we review their online casino offering.
Our Grosvenor casino review goes into detail on their game selection, live dealer selection, mobile, and bonus. Giving you all the details you need to decide whether to play here.
*All information is correct at the time of writing, but is subject to change due to the fast nature of the business.
Grosvenor Casino Statistics
- Over 300 casino games
- Over 45 jackpot games
- £20 welcome bonus
- Gambling licence – UK Gambling Commission and Alderney Gambling Control Commission
- Compatible with all devices, including mobile
The games available
Grosvenor Casinos delivers a seriously impressive platform to play on, offering a wide-ranging choice of live games, slots, table and card games. The choice and number of games is often what draws players to a new site – and the selection delivered by Grosvenor is huge and varied.
There is a good number of familiar online slots, including the classics Cleopatra, Lucky Lady’s Charms, Mega Moolah, Starburst and Dragon’s Wildfire. There is also a good number of slot games from the world of entertainment based on Game of Thrones, Wheel of Fortune, Monopoly, Michael Jackson, and Austin Powers.
There is a large range of arcade games too, such as Deal or No Deal, Virtual Horses, and Bouncy Balls, as well as a good selection of poker games, both video poker and table online poker. Video poker games include Triple Play Draw Poker Multi-Hand, 3 Card Brag, and Jacks or Better. Grosvenor Casinos also offers a range of online roulette tables, online blackjack games, and many progressive jackpots are on offer.
The rich assortment of card and table games includes various blackjack options, such as Perfect Pairs Blackjack, Hi Lo Blackjack, and Vegas 3 Hand Blackjack. Players can enjoy Pinball Roulette online, Classic Roulette, Double Bonus Spin Roulette, or Real Deal Roulette, as well as other forms of what is the most popular table game in the world.
Live dealer games
Grosvenor uses Evolution Gaming to provide its live gaming solutions – and the quality is highly impressive. It also makes full advantage of its land-based casinos with live dealer games streamed from its own UK-based studios. This provides an experience as close as possible to the authentic walk-in Grosvenor atmosphere, with the professional live dealers free from distraction in front of a multitude of cameras.
Live dealer games include, Dream Catcher, Caribbean Stud Poker and Texas Hold’em. There are also live baccarat and roulette tables, with the roulette table limits being high enough to match the limits found in a Grosvenor walk-in casino. Table limits are varied with maximum wagers going as high as £50,000 for roulette games, with the limit being £5,000 on blackjack. At the other end of the scale, minimum bets are kept as low as
Pros / Cons
- Biggest and Best Known UK Brand
- Plenty of banking options
- Very good support and helpful staff
- great choice of games, and live casino action
- Withdrawls are a little slow
Grosvenor mobile casino play
Every successful casino business knows it needs to have a fully functional mobile casino site and apps that are compatible for any device, such as a tablet or smartphone. Grosvenors’ site and apps offer a fluid display for iPhones and Android devices, and claim to be compatible for all devices, including Windows Phone and Blackberry.
There is currently a carousel layout that favors touchscreen navigation and apps, which is very user friendly. Some of the popular mobile phones supported include iPhone 6s and 7s, HTC 10, Nexus 6P, and Google Pixel. Tablets that are supported include iPad Air, Google Nexus 9 and 10, Samsung Galaxy Tab S2, and Microsoft Surface Pro.
There are two ways for betting, including going to the site from the browser on a mobile device, or downloading the app from the online store and installing it on a smartphone or tablet. A Grosvenor Casino Android app can also be downloaded from Google Play.
Some of the featured mobile casino games are:
Grosvenor casino bonus available
Grosvenor casino offers a £20 new player bonus to anyone who deposits at least £20 to join, which stands out as being incredibly low for a deposit bonus in a casino. However, Grosvenor does not permit deposits made with Neteller, Skrill and paysafecard, as well as some other online payment methods for this promotion. Using a credit or debit card is allowed though.
While the welcome bonus is quite low, it is very easy to pick up compared to other operators, who might offer bigger bonuses, but sometimes the bigger the offer, the harder it is to access.
Grosvenor is particularly good at rewarding frequent players with exciting rewards like free spins and £50 extra bonuses at least once a month. If you are a very active player. In addition, whether people play at one of their land-based casinos, online, or with a mobile device, punters are able to earn Play Points – awarded whenever a bet is placed, or when food or is drink is bought at any of the Grosvenor Casinos. These points can then be redeemed at any of the Grosvenor restaurants or bars, online for extra betting chips or free spins, and for special gifts like luxury hotel breaks, at one of the land-based casinos or over the internet.
The main provider of online slots is IGT, with titles also from Microgaming, NextGen Gaming, Playtech and other developers to find among those on offer. There are some progressive jackpots, although it can be difficult to find the biggest ones as all the online slots are grouped together in the same list. The biggest ones are provided by Microgaming, with the most popular title being Mega Moolah, which is known for awarding a record jackpot of more than £13 million.
Other progressive jackpot options are the MegaJackpot slots from IGT, with three to choose from that share the same jackpot of about $1 million. These are Cleopatra, Isle O Plenty and Siberian Storm. More slots with large prizes include Deal or No Deal Jackpot, Genie Jackpots, and The X Factor Jackpot.
Deposit and withdrawal methods
It is easy to play for real money at Grosvenor Casino, whether a casual player or professional gambler. Deposits of as little as £5 can be made and playing for real money can happen in seconds, with the casino accepting the following payment methods:
- Paysafe card
- Visa & Mastercard
Although some casinos have a broader range of banking methods, the options at Grosvenor Casino are more than sufficient for most players. In addition, Grosvenor won’t charge for any deposit fees no matter which method is chosen.
With the exception of paysafecard and MasterCard, all of the deposit methods listed above can also be used to claim and withdraw any winnings. Players do need to verify their account prior to withdrawing funds, which can be done by simply emailing a scan or photo of identification to confirm age and address.
Grosvenor Casino advices that pay-outs take 3-7 working days, but withdrawals to electronic wallets like PayPal are much quicker.
Grosvenor Casino Support available
Customer support can be accessed via phone, email, or live chat on the website. The live chat is a highly convenient service, especially if the issue is urgent. The response times through email are good, generally with a response within hours.
- Live chat
Grosvenor Casino have created an excellent environment for customers to enjoy. Powered by the world’s most popular software developers, Grosvenor Casino has hundreds of games for desktop computers and has moved to make some of these available on mobile devices.
Clearly aimed at players from the UK, the services for banking and customer support is very good. Although other operators have a broader range and variety of table games, and bigger welcome bonuses, this is countered with a very professional, safe and user-friendly area to play some fantastic online casino games.